My Animas insurance rep submitted the pre-approval paperwork and it got denied. I called and explained they couldn't deny, copied them the part of my policy that states they can't deny it and waited. 4 days later I was denied again. I wasn't allowed to speak to the person ("medical professional") that was making the decision. I was spoken to like I didn't know what I was talking about, and our conversation ended abruptly.
I then had to call my HR department at head office in Toronto. Thank goodness for them. And as wonderful and hard working as they are, they still had some difficulty grasping that the Animas Vibe and the G4 transmitter was an insulin pump AND a continuous glucose monitor. The Insurance company declined the coverage because they would cover my pump but not the transmitter or sensors. I tried to explain that the pump/CGM can't function without the transmitter and sensors...otherwise I would stay on my ping.
In the end, after a lot of battles with the insurance company. After a lot of reminding myself that this is not everyone's day to day life so I should be patient with them in explaining. In the end after explosive conversations...I have my Vibe.
Let's get in to that.
So, as most of my readers know I work at JDRF. I used this opportunity to teach my manager and co-worker what kind of technology we are fundraising for. I connected and set up my new pump in a mini-class teaching them how everything works. They have seen it all before, the person in my position before me was also a PWD, so it was mostly an update on tech for them.
My starting A1C officially (lab not meter) is 6.8. We will see if I can get down to my target of 5.9 with less lows.
I love data!